Poshmaid Cleaning: Your Questions Answered | Serving Citrus County, Ocala, The Villages & Beyond

About Poshmaid & Our Service Area

What areas does Poshmaid serve?

As a local Central Florida business, we have deep roots here and proudly serve clients throughout:

• Citrus County: Including Inverness, Crystal River, Lecanto, Homosassa, Beverly Hills, Hernando, Floral City, Pine Ridge, Sugarmill Woods, Citrus Hills, and the Black Diamond community.

• Ocala: Covering various neighborhoods and business districts.

• The Villages: Offering specialized services within this unique community.

• Surrounding Areas: We often serve nearby communities as well. If you're wondering about service availability near you, the best way to know for sure is to contact us with your address!

Is Poshmaid a franchise or a local company?

Poshmaid is proud to be a locally owned and operated business, deeply invested in the Citrus County and Ocala communities we serve. We are NOT a franchise. This means more personalized service, direct accountability, and a team that genuinely understands the specific needs and lifestyles of Central Florida residents and businesses.

What makes Poshmaid different from national cleaning chains or franchises?

Being local means everything! Unlike impersonal franchises, we offer: Local Understanding (we know the difference between cleaning needs for a waterfront home in Crystal River versus an office in Lecanto's medical corridor or a villa in The Villages), Personalized Service, Direct Accountability, Flexibility, and the benefit of Supporting Local.

Are your cleaners background-checked and trained?

Absolutely. Trust is paramount. All our cleaning professionals undergo thorough background checks and receive comprehensive training on effective cleaning techniques, safety protocols, and professional conduct before ever entering a client's home or business.

Is Poshmaid insured and bonded?

Yes. We carry full liability insurance and bonding for your complete protection and peace of mind. This is essential for both residential and commercial clients.

Our Cleaning Services Explained

What specific cleaning services do you offer?

We provide a wide array of professional cleaning solutions tailored to various needs including Residential Cleaning (recurring maid service, deep cleaning, move-in/out), Commercial Cleaning & Janitorial Services, Vacation Rental/Airbnb Turnover Cleaning, Window Cleaning, and Post-Construction Cleanup.

What's the difference between a Standard Clean and a Deep Clean for homes?

A Standard Clean focuses on maintaining cleanliness with regular tasks like dusting, surfaces, floors, kitchen counters/sinks, and bathrooms. A Deep Clean is more intensive, tackling buildup and including standard tasks PLUS extras like baseboards, light fixtures, ceiling fans, window sills, detailed scrubbing, and harder-to-reach areas.

What does a typical office cleaning service include?

While always customized, standard office cleaning usually covers emptying trash, dusting accessible surfaces, cleaning entryway glass, wiping common touchpoints, cleaning and sanitizing restrooms and breakrooms/kitchenettes, and vacuuming/mopping floors.

Can you customize my cleaning plan?

Yes! Customization is key. As a local company understanding diverse needs, we tailor plans for homes (specific rooms/tasks) and businesses (facility type, industry standards, traffic flow, frequency) right here in Citrus County or Ocala.

Do you clean windows?

Yes, we offer professional interior and exterior window cleaning services for both residential and commercial properties.

Do you handle post-construction cleaning?

Yes, we provide detailed post-construction and post-renovation cleanup services across our service area, meticulously removing dust and debris to make your space move-in ready.

How does Airbnb / vacation rental turnover cleaning work?

Our turnover service is designed for the speed and high standards of short-term rentals. It includes full standard or deep clean, thorough sanitization, optional linen changing/laundering, optional supply restocking, and careful staging to ensure your property is consistently 5-star guest-ready.

Pricing, Scheduling & Logistics

How is the cost of cleaning determined?

Pricing varies based on service type, property size, condition, frequency, and any optional add-on tasks. We provide free, personalized quotes after understanding your specific needs.

How do I get a quote?

The best way is to contact us! Fill out the quote request form on our website, email us at [email address removed], or call 352-501-8164. For commercial properties or complex residential jobs, we typically perform a free on-site assessment in Citrus County, Ocala, or The Villages.

What are your payment terms?

Payment terms can vary slightly. Generally, payment for residential services is due upon completion. Commercial clients usually have agreed-upon invoicing schedules. We accept various payment methods.

How far in advance do I need to schedule?

We recommend scheduling in advance, especially for specific dates or larger jobs. As a local company, we strive for flexibility. Contact us, and we'll do our best to accommodate your preferred schedule. For recurring services, we'll establish a consistent schedule.

Do I need to provide cleaning supplies or equipment?

No, Poshmaid provides all necessary professional-grade cleaning supplies and equipment. If you strongly prefer we use specific products you provide, please discuss this with us beforehand.

What if I need to cancel or reschedule a cleaning?

We understand things come up! We kindly request reasonable notice if you need to change your scheduled appointment. Please refer to your service agreement or contact our office for specific details regarding our cancellation policy.

Do I need to be home/present for the cleaning?

It's entirely up to you! Most residential clients provide secure access and are not home. Our teams are fully vetted and trustworthy. Commercial cleaning is typically scheduled outside peak business hours.

What about pets?

We love pets! Please let us know if you have pets when scheduling. We ask that you ensure pets are secured comfortably and safely during the cleaning for their well-being and our team's efficiency.

What happens in case of bad weather?

Safety is priority. In severe weather making travel unsafe, we will contact you as soon as possible to reschedule your cleaning for the next available suitable date.

Trust, Safety & Quality Assurance

How do you ensure cleaning quality?

Quality is central to our reputation. We achieve this through thorough training, detailed checklists for consistency, potential quality inspections by supervisors, and encouraging your open communication and feedback after each clean.

What happens if something gets damaged or broken during cleaning?

While rare, accidents can happen. Poshmaid is fully insured. If damage occurs caused by our team, please notify our office immediately (within 24-48 hours) so we can investigate and resolve the situation promptly per our policy.

Are your services guaranteed?

Yes, we stand behind our work. If you are not satisfied with any aspect of your cleaning, please contact our office within 24 hours, and we will make arrangements to re-clean the specific area(s) at no additional charge. Your satisfaction is our priority.